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Nature’s Liquids Refund Policy

Nature's Liquids extends a 90 day, money back guarantee to all first time customers for their first order, of any size, of SeaAloe or Superfruits GT (less actual shipping costs). Nature's Liquids will agree to a full product refund for any first time order for any new customers as long as the following criteria are met:

  • The original order processing date is less than or equal to 90 calendar days.
  • The customer agrees to send back the remaining bottles, at their own expense, in exchange for a full product refund (less actual shipping costs).
Nature's Liquids will refund the total amount, (less actual shipping costs) associated with the first order, AFTER the bottles have been received by the corporate offices.

Nature's Liquids will refund the order, less actual shipping, via check. Processing your refund may take up to 5 business days. We will notify you when the check is sent upon request.

Any order that is past its 90 day window or any additional orders placed in the customer's account do not qualify for a refund. Therefore, Nature's Liquids has the right to refuse any refund request that does not meet the above criteria. Automatic shipments are non-refundable. See http://www.naturesliquids.com/t-autoship-policy.aspx for Autoship policies.

Nature's Liquids does reserve the right to issue store credit in the amount of the requested refund but only upon corporate approval. Please note that not all refund requests outside the 90 day window will result in an approved store credit issuance.

Store Credit

Store Credit can be in the total amount of the requested refund less any shipping fees. Nature's Liquids reserves the right to give a partial store credit and deduct any losses from additional expenses accrued by Nature's Liquids in reference to your return request as Nature's Liquids deems fair

Refund Process

To return your product, first please give us a call at 800-732-1150 during normal business hours to let a customer service representative check to ensure you are within your 90 day, first order return qualification period. This will allow our customer service representatives to properly notate your account and expedite the processing of your refund.

Next, please return all bottles to the following address:

Nature's Liquids
Attn: Returns Department
6965 El Camino Real
Suite 105-635
Carlsbad, CA 92009

If you have any additional questions please feel free to contact us at 800-732-1150 during normal business hours. This refund policy applies to orders placed in individual accounts within the corporate database. This is a corporate policy which does not apply to any Nature's Liquids products that have been sold by individual Independent Distributors of Nature's Liquids. Distributors are required to extend this refund policy to direct customers as part of their distributorship agreement. Please contact us if an authorized Distributor fails to comply.


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